Get in touch
We'd love to hear from you.
Whether it's an order question, a product enquiry, or simply sharing your experience — we read every message personally and aim to respond within 24-48 business hours.
Email us
hello@verdent.shop
Orders, returns & general enquiries
Wholesale & press
trade@verdent.shop
Partnerships, stockists & media
Response time
Within 24-48 business hours
Mon – Fri, 10:00 AM – 6:00 PM PKT
Send a message
How can we help?
Fill in the form and we'll get back to you personally.
Contact details
General enquiries
hello@verdent.shop
Orders, returns, product questions.
We aim to respond within 24-48 business hours.
We aim to respond within 24-48 business hours.
Usually responds same day
Trade & press
trade@verdent.shop
Wholesale, retail partnerships,
and media / press enquiries.
and media / press enquiries.
Business hours
Monday – Friday10 AM – 6 PM
Saturday11 AM – 3 PM
SundayClosed
All times in PKT (UTC +5)
Based in
Lahore, Pakistan
Free shipping within Pakistan and the United States. International shipping may be available for selected destinations.
Follow us
@verdent.shop — Instagram
@verdentofficial — TikTok
@verdentofficial — TikTok
We ship to
Pakistan
Nationwide · 1–5 business days
United States
Ships from our US warehouse · 3–5 business days
Selected International
UAE & UK · Contact us
International
Select countries · contact us
Quick answers
Frequently asked questions
How long does delivery take within Pakistan?
Standard delivery within Pakistan takes 1–5 business days. We ship from Lahore via tracked courier. You'll receive a tracking link via email once your order is dispatched.
Do you offer international shipping?
Yes – we currently offer free shipping to the United States. Shipping to the UAE, UK, and other selected international destinations may also be available. Contact us for details.
What is your return and exchange policy?
Returns are accepted only for damaged, defective, or incorrect items reported within 48 hours of delivery. We do not offer exchanges. To initiate a return, email us at hello@verdent.shop with your order number and clear images or videos of the issue.
Are your products safe for sensitive skin?
All Verdent formulations are dermatologically tested and free from parabens, sulphates, and artificial fragrance. We recommend a patch test before first use. Full ingredient lists are on every product page.
Can I become a stockist or wholesale partner?
We work with select retail partners in Pakistan, the UAE, and the UK. If you're interested in stocking Verdent, please email trade@verdent.shop with details about your business.
Are your ingredients ethically sourced?
Every Verdent ingredient is fully traceable to its source. We work directly with suppliers we've visited and vetted personally. No ingredient enters our formulations without known origin and ethical handling.